Shipping policy
Welcome to Daisyde.in. We are committed to delivering your orders safely, quickly, and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop with us. By placing an order on our website, you agree to the terms outlined below.
1. Company Information
Website Name: Daisyde.in
Business Category: Women Clothing & Fashion
Email: daisydeofficial@gmail.com
Phone Number: 8981738114
Business Address: 7/69 Netaji Nagar, Regent Estate, Kolkata, West Bengal – 700092
GST Number: 19BERPD0899G1Z0
2. Shipping Coverage
Daisyde.in currently delivers across most locations in India. We work with trusted courier and logistics partners to ensure safe and timely delivery of all products.
At this time, we primarily focus on domestic shipping within India. International shipping availability may be introduced in the future depending on operational capabilities.
3. Order Processing Time
All orders placed on our website are processed after successful order confirmation and payment verification.
Processing Timeline:
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Orders are generally processed within 1–3 business days
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Orders placed on Sundays or public holidays are processed on the next working day
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During festivals, sales, or high-demand periods, processing times may increase slightly
We always aim to dispatch products as quickly as possible while maintaining product quality checks and secure packaging standards.
4. Estimated Delivery Time
Delivery timelines depend on the customer’s location, courier availability, and external logistical conditions.
Estimated Delivery Schedule:
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Metro Cities: 3–7 business days
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Other Cities & Towns: 5–10 business days
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Remote Locations: 7–14 business days
Please note that delivery timelines are estimates and may vary due to weather conditions, transportation delays, government restrictions, or courier-related issues.
5. Shipping Charges
Shipping charges may vary depending on:
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Product weight
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Delivery location
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Ongoing promotional offers
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Order value
Any applicable shipping charges will be clearly displayed during checkout before payment confirmation.
Free Shipping
Daisyde.in may occasionally provide free shipping offers on selected products or minimum order values as part of promotional campaigns.
6. Cash on Delivery (COD)
We may offer Cash on Delivery (COD) services for eligible locations across India.
Important COD Conditions:
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COD availability depends on the customer’s pin code
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Additional verification may be required for COD orders
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Repeated refusal of COD orders may result in temporary restriction of COD services for certain customers
Customers are requested to ensure availability at the delivery address to avoid order cancellation or return issues.
7. Order Tracking
Once your order is shipped, tracking details will be shared through:
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Email notification
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SMS update
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WhatsApp message (if applicable)
Customers can use the tracking information to monitor shipment progress and expected delivery dates.
If you do not receive tracking details within the expected processing period, you may contact our support team at:
Email: daisydeofficial@gmail.com
Phone: 8981738114
8. Delivery Attempts
Courier partners generally make multiple delivery attempts before returning the package.
Customers are requested to:
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Provide accurate delivery details
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Keep phone numbers reachable
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Ensure someone is available to receive the order
If delivery fails due to incorrect address information, unavailable recipient, or repeated refusal, the order may be returned to us.
Additional shipping charges may apply for re-shipment requests.
9. Incorrect Address Information
Customers are responsible for entering complete and accurate shipping details during checkout.
Daisyde.in will not be responsible for:
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Delivery delays caused by incorrect addresses
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Failed deliveries due to incomplete contact information
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Losses arising from customer-provided incorrect details
Please carefully verify your shipping information before placing an order.
10. Delayed Deliveries
While we strive for timely deliveries, certain situations may cause delays beyond our control, including:
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Natural disasters
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Heavy rainfall or storms
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Political disruptions
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Transport strikes
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Government restrictions
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Public holidays
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Courier operational issues
In such situations, customers are requested to cooperate and allow additional delivery time.
We appreciate your patience and understanding.
11. Damaged Package During Transit
If you receive a damaged or tampered package, please follow these steps immediately:
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Do not accept the package if visibly damaged
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Take clear photos of the package
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Contact our support team within 24 hours of delivery
Our team will investigate the issue and provide suitable assistance based on the situation.
12. Missing Items in Order
If any item is missing from your package:
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Contact us within 48 hours of delivery
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Share order details and package images
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Our support team will verify the issue and provide assistance accordingly
Claims reported after the specified timeframe may not be eligible for resolution.
13. Partial Shipment Policy
In some cases, orders containing multiple products may be shipped separately due to:
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Product availability
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Warehouse logistics
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Packaging requirements
Customers will receive separate tracking updates for each shipment if applicable.
No additional shipping charges will be applied for split shipments unless specifically mentioned.
14. Delivery Confirmation
Once a package is marked as “Delivered” by the courier company, it will be considered successfully delivered.
If customers face any issue after delivery confirmation, they should notify us immediately for investigation.
Daisyde.in is not responsible for packages lost or stolen after successful delivery confirmation at the customer’s address.
15. Unclaimed or Refused Orders
Orders refused by customers or left unclaimed after delivery attempts may be returned to our facility.
In such situations:
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Shipping charges may not be refundable
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Re-shipping fees may apply
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COD privileges may be restricted for repeated refusals
We encourage customers to place orders responsibly.
16. Packaging Standards
We take special care in packaging all women’s fashion products securely to protect them during transportation.
Our packaging process aims to:
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Prevent product damage
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Maintain hygiene and cleanliness
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Ensure safe handling during transit
Products may arrive in protective packaging depending on the product category and courier requirements.
17. High Order Volume Periods
During major sales, festive seasons, or promotional campaigns, customers may experience:
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Slight delays in processing
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Increased delivery timelines
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Temporary courier slowdowns
Despite high order volumes, we continuously work to ensure efficient order fulfillment and customer satisfaction.
18. Customer Support
For shipping-related questions or concerns, customers may contact us through the following details:
Customer Support Details
Website: Daisyde.in
Email: daisydeofficial@gmail.com
Phone: 8981738114
Business Address:
7/69 Netaji Nagar, Regent Estate
Kolkata, West Bengal – 700092
India
19. Policy Updates
Daisyde.in reserves the right to modify, update, or change this Shipping Policy at any time without prior notice.
Customers are encouraged to review this page periodically for the latest information regarding shipping practices and delivery policies.
20. Acceptance of Shipping Policy
By placing an order through Daisyde.in, customers acknowledge that they have read, understood, and agreed to this Shipping Policy.
We thank you for shopping with Daisyde.in and appreciate your trust in our women’s fashion products and services.